The Quality Oversight Committee (QOC) is charged with setting and enforcing standards regarding sourcing of content, ethical standards, and acceptable levels of performance. The committee meets quarterly to:
The following table lists the credentials and background of each QOC member.
MEMBERS
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CYNTHIA MILLER
Co-Chief Content Officer
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As one of our Co-Chief Content Officers, Cynthia is responsible for our content management, maintenance and operations. She oversees our digital clinical content and medical reviews, leading both our content operations team as well as a team of medical writers and editors. Since joining StayWell, Cynthia has served as Senior Vice President, Content Management and managed StayWell’s Canadian operations. There she headed up project management for large health association clients, led the Content team to increased revenue and oversaw the company’s intellectual property. Cynthia has more than 20 years of publishing experience combining the best of digital and print. She has overseen the production of hundreds of medical journals, books, videos, online CME modules and consumer training courses. She holds a Bachelor of Arts degree in English from McMaster University, Hamilton, Ontario.
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DAVID GREGG, MD
Chief Medical Officer
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Dr. Gregg has years of experience in data analytics and healthcare technology, which we find invaluable in today’s fast-paced, ever changing healthcare environment. David collaborates with Clinical Programs, Product Development, Technology and Research, Informatics, Account Management and Sales to drive our integrated strategy for population health management. He also has a wealth of experience in data analytics and healthcare technology. Prior to joining StayWell, Dr. Gregg ran Gregg Consulting Services, a health care consulting business focused on business strategy, population health management, clinical care delivery, provider quality, and cost containment. In this position, he worked on the development of accountable care organizations (ACOs) and health information exchanges (HIEs). Previously, Dr. Gregg was a principal and national physician consultant with Mercer Health & Benefits. In this role, he worked with Fortune 100 companies and national health care and information technology organizations. Prior to Mercer, he was vice President and Medical Officer for health initiatives and business development at HealthPartners. Dr. Gregg holds a Bachelor of Science degree from Harvard and a medical degree from the University of Minnesota School of Medicine. He is board certified in internal medicine and licensed in both Minnesota and Wisconsin. Dr. Gregg trained in internal medicine at Parkland Hospital in Texas and the Hennepin County Medical Center in Minneapolis. He practiced medicine in the Allina Health Systems and at HealthPartners, and was an Associate Clinical Professor at the University of Minnesota School of Medicine. Dr. Gregg is a member of the American College of Physicians, the American College of Physician Executives, the American College of Occupational and Environmental Medicine, and the American Public Health Association.
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KATHERINE KELTON
General Counsel, Corporate Secretary, and Chief Privacy Officer
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As our General Counsel and Corporate Secretary, Katherine oversees all legal matters for StayWell, including corporate, commercial contracting, regulatory and employment. In addition, she advises the executive team in areas of HIPAA and other regulatory compliance and plays a key role in our company’s strategic growth initiatives. Katherine comes to StayWell with more than 15 years of legal and compliance experience, and joins us from Aramark Corporation in Philadelphia, where she most recently served as Aramark’s global Chief Compliance Officer. Prior to that position Katherine was Vice President, Compliance for Aramark Healthcare as well as an Assistant General Counsel supporting Aramark Healthcare. Katherine was also an Associate in the Health Law Practice Group of Duane Morris LLP. She received her bachelor’s degree from Williams College and her law degree from Boston College Law School. Katherine is a member of the Advisory Board of Temple Law School’s Center for Compliance and Ethics, the Forum of Executive Women and the Association of Corporate Counsel.
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KATHRYN GERLOCK
Vice President, Information Security
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Kathryn is the Vice President of Information Security at StayWell. She has been a part of the StayWell company for over 12 years, dedicated to the technology team. Before assuming her current role, Kathryn worked in various Information Technology (IT) positions at StayWell, including Vice President of Appication Development. Kathryn holds a Master's Degree in Business Administration, Bachelor of Science in Computer Science and Management Information Systems, and maintains a current Certified Information Systems Security Professional (CISSP) certification. Prior to joining StayWell, Kathryn developed software applications in both the healthcare and banking industries.
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PATRICIA HYLE
Vice President, Product Commercialization
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Patricia has over 12 years’ experience in bringing patient education solutions to the market place. She enjoys working with clients and partners who are helping patients and consumers understand their health care options and improve their health journey and outcomes. Patricia focusses on bringing together the right business and people process, turning data into information and utilizing winning technology. Patricia has developed successful products for point of care and care management organizations. In addition, she leads initiatives to enable clients to meet their accreditation goals including Meaningful Use, NCQA and URAC.
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MICHAEL HAYNIE
Director, Client Services
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Michael is one of the Client Services Directors for StayWell. She has over 15 years of experience working to support clinicians and healthcare quality improvement staff in using data and web-based applications to define and achieve healthcare quality improvement goals. Michael has led teams supporting hospitals, physician practices, care transitions programs, community engagement teams, and Accountable Care Organizations. She specializes in ongoing process improvement and ensuring client success. Michael holds a Bachelor of Arts degree from Harvard University and a certificate from the Institute for Healthcare Improvement’s Open School.
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CYNTHIA GODSEY
Director, Clinical Content (Digital)
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Cynthia is the Director of Clinical Content (Digital) for StayWell. From 2000 to 2007, she was the Director of Product Content for HealthInk, Medimedia. Ms. Godsey has a Master's Degree in Advance Practice Nursing and in Health Education. She also has a Master’s certificate in Clinical Informatics. In addition to Cynthia’s work with StayWell, she has more than 20+ years of experience as an APRN (advance practice registered nurse) in primary and specialty care clinics; eleven years as a director and planner for nonprofit organizations and multiple state, federal Public Health Programs; and five years' experience as an RN. She lived in Botswana Africa for two years and during the past eight years, she has worked with a Utah- based voluntary organization to plan and conduct sustainable health programs in Mexico, Peru, and Nepal.
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MELISSA TOBLER
Director, Editorial (Print) Services
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Melissa has served as an editor for consumer health publications and websites for over 15+ years, helping StayWell and its clients distill clinical information for a broader consumer audience. She also consults with health plans and other health organizations on how they can meet NCQA standards involving health education and wide-scale communications or improve their HEDIS scores. Her NCQA expertise and involvement in medical review for the organization also helps guide StayWell business practices and policies regarding content development. In Melissa's role as Editorial Director, she works to improve internal business processes. In addition, she is part of the team who develops and implements necessary staff training and advises staff on best practices for clients. Melissa has a Bachelor of Science in Journalism from Southern Illinois University. She holds a Master’s Degree in Teaching from National Louis University, and is seeking her certification as a family therapist with a focus on substance abuse.
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DIANNA SINOVIC
Director, Editorial Projects
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Dianna is the Editorial Project Director for digital patient education at StayWell. She oversees a team of writers, editors, and contractors who create new content and ensure the editorial quality of existing content. She is involved in all editorial aspects of digital content, from the style guide to the technical aspects of metadata, crucial for digital content delivery. She and her team troubleshoot client issues, assess content for readability and plain language, and work closely with clinicians on medical review of digital content. Dianna began her editorial career as a print journalist. She has been an editor and reporter for newspapers in California, Kansas, Georgia, and Pennsylvania, including the Philadelphia Inquirer. Dianna has a Bachelor of Arts in English Literature from the University of Missouri-Kansas City and a Master of Arts with an emphasis in science writing from the University of Missouri-Columbia School of Journalism.
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L. RENEE WATSON
Coordinator, Clinical Content (Digital)
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Renee has been a Registered Nurse since 1984, specializing in oncology, hospice and palliative care, triage nursing, ambulatory care, healthcare quality, and medical writing. She holds an Associate of Science and a Bachelor of Science in Nursing from Boise State University and a Master of Science in Nursing and Health Leadership from Gonzaga University. Renee serves as a Board Member for the Idaho State Board of Nursing. She currently works as a clinical content coordinator at StayWell.
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